FAQS
Get Informed
We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.
DO YOU COVER THE WHOLE OF THE UK?
We carry out commercial and retail work all over the UK.
DO ALL YOUR BLINDS COME WITH A WARRANTY?
All of our blinds come with a 3 year warranty excluding real wood blinds - these come with a 12 month warranty.
DO YOU OFFER PAYMENT PLANS?
At this moment in time we do not offer payment plans. We require a deposit on the day and the rest can be paid on the day of installation.
ARE YOU STILL OFFERING HOME VISITS AT PRESENT?
We are, we're staying COVID safe. We are asking all customers to change appointments if they're showing any symptoms of COVID-19. Our staff are maintaining the highest of hygiene levels and wearing PPE. We also ask to respect social distancing at this time.
DO YOU HAVE A SHOWROOM AND DO I NEED AN APPOINTMENT?
We do have a showroom with the majority of blinds we offer on display. During COVID-19 we are only letting a certian amount of customers in at anyone time. Whilst an appointment isn't required it is recommended if you don't want to be hanging about. Also, we are asking all our customers *(UNLESS EXEMPT)* to wear a mask and do their part in keeping the community safe.
You can call to book on 01274 367010.
WHY VISUAL BLINDS?
We have been in the business for over 30 years. If you're looking for products that will last you for many years to come with impeccable service. Then that's why you should use us. From the initial measuring appointment to installation. Our staff are here for you throughout - if you have any problems with your blinds in the future, we're only a call away!